Taiwan FactCheck Center

Organization: Taiwan FactCheck Center
Applicant: Yuan-Hui Hu
Assessor: Chen-Ling Hung

Background

Taiwan FactCheck Center (TFC) was jointly established by Taiwan Media Watch and the Association for Quality Journalism in 2018. In December 2020, TFC was legally registered as an independent foundation, Taiwan FactCheck Foundation, for sustainability. By the end of 2021, TFC had published 1416 fact-checks over the past 3.5 years. TFC currently has 10 full-time staff, including one Chief Editor, one Deputy Chief Editor, seven fact-checkers, and one graphics designer. It therefore has certain expertise in the implementation of these criteria required by professional journalism and IFCN. 

Assessment Conclusion

According to my assessment, I think Taiwan FactCheck Center is a reliable fact-checking partner. This applicant is compliant with all the principles enacted by the IFCN. 
on 02-Mar-2022 (3 months ago)

Chen-Ling Hung assesses application as Compliant

A short summary in native publishing language

Taiwan FactCheck Center (TFC) was jointly established by Taiwan Media Watch and the Association for Quality Journalism in 2018. In December 2020, TFC was legally registered as an independent foundation, Taiwan FactCheck Foundation, for sustainability. By the end of 2021, TFC had published 1416 fact-checks over the past 3.5 years. TFC currently has 10 full-time staff, including one Chief Editor, one Deputy Chief Editor, seven fact-checkers, and one graphics designer. It therefore has certain expertise in the implementation of these criteria required by professional journalism and IFCN.

According to my assessment, I think Taiwan FactCheck Center is a reliable fact-checking partner. This applicant is compliant with all the principles enacted by the IFCN. 

Section 1: Eligibility to be a signatory

To be eligible to be a signatory, applicants must meet these six criteria

  • 1.1 The applicant is a legally registered organization, or a distinct team or unit within a legally registered organization, and details of this are easily found on its website.
  • 1.2 The team, unit or organization is set up exclusively for the purpose of fact-checking.
  • 1.3 The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application. For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track. Consult to factchecknet@poynter.org for confirmation.
  • 1.4 On average, at least 75% of the applicant’s fact checks focus on claims related to issues that, in the view of the IFCN, relate to or could have an impact on the welfare or well-being of individuals, the general public or society.
  • 1.5 The applicant’s editorial output is not, in the view of the IFCN, controlled by the state, a political party or politician.
  • 1.6 If the organization receives funding from local or foreign state or political sources, it provides a statement on its site setting out to the satisfaction of the IFCN, how it ensures its funders do not influence the findings of its reports.

Criteria 1.1
Proof you meet criteria
Please explain where on your website you set out information about your organization’s legal status and how this complies with criteria. Attach a link to the relevant page of your website.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 5 months ago

Taiwan FactCheck Center (TFC) was jointly established by Taiwan Media Watch and the Association for Quality Journalism in 2018. In December 2020, TFC was legally registered as an independent foundation, Taiwan FactCheck Foundation, for sustainability. Therefore, Taiwan FactCheck Center is supported by Taiwan FactCheck Foundation as its fact-checking program.

The legal status and the charter of TFC are published on TFC’s website.
In the attachment, you can find: 

  1. Charter of the Taiwan FactCheck Education Foundation
  2. Certificate of registration of exporters/ importers (For the official English name)

Files Attached
picture_as_pdf 2_Certificate of Reg... (291 KB)
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago)

The applicant is legally registered as an independent foundation, and details of this are easily found on its website.


done_all 1.1 marked as Compliant by Chen-Ling Hung.

Criteria 1.2
Proof you meet criteria
Please answer the following questions – (see notes in Guidelines for Application on how to answer)

 1. When and why was your fact-checking operation started?
 2. How many people work or volunteer in the organization and what are their roles?
 3. What different activities does your organization carry out?
 4. What are the goals of your fact-checking operation over the coming year?

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)

1. When and why was your fact-checking operation started?

In April 2018, with the endowment of NTD 500,000 ($17,000) from the Association for Quality Journalism and Taiwan Media Watch, respectively, TFC was jointly founded for non-profit purposes to improve the information ecology and news quality in Taiwan.

By the end of 2021, TFC had published 1416 fact-checks over the past 3.5 years.

2. How many people work or volunteer in the organization and what are their roles?

Taiwan FactCheck Center currently has 10 full-time staff, including one Chief Editor, one Deputy Chief Editor, seven fact-checkers, and one graphics designer. Besides, we have two interns supporting our work.

On top of that, Taiwan FactCheck Foundation has an education team of two people dedicated to media literacy programs. And two personnel work in administrative positions.

Overall, Taiwan FactCheck Foundation has 14 full-time personnel.

3. What different activities does your organization carry out?

Besides our main mission of debunking false information and publishing fact checks, TFC carries out different activities with the goal of promoting fact-checking and digital literacy:

  • Fact-checking and verification workshops aimed at varied groups including journalists, teachers, university and high school students, and the general public.
  • Speeches, lectures on TFC’s fact-checking methodology, and its work to promote fact-based information and media literacy.
  • Film screening event of the Nobel Peace Prize laureate Maria Ressa’s document to bring awareness of disinformation and its consequences.
  • Asian forum to share fact-checking knowledge and insights from other fact-checking organizations in Asia to Taiwanese audience

4. What are the goals of your fact-checking operation over the coming year?

It has been three and half years since TFC began the journey of fact-checking in 2018. With the team growing, the goals of TFC's operation will be:

  • Increase fact-checking capacity and quality: following the expansion of the team, the number of fact-checks is expected to increase from 35-40/month to 50/month.
  • Continue to host verification workshops including advanced training for journalists and introductory ones for the public.
  • Host "Forum on Fact-Checking in Asia 2022"
  • Organize webinars on case-study and best practices for journalists and fact-checkers in Asia, especially in the Chinese-speaking regions.
  • Explore strategies to widen our audience reach.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant is set up exclusively for the purpose of fact-checking. 

done_all 1.2 marked as Compliant by Chen-Ling Hung.

Criteria 1.3
Proof you meet criteria
- The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application.
- For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track.
- Consult to factchecknet@poynter.org for confirmation.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 5 months ago
From June 1, 2021, to December 31, 2021, TFC had published 633 fact-checks and 439 articles. Overall, TFC publishes 12-13 fact-checks a week. 
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago)
From June 1, 2021, to December 31, 2021, the applicant had published 633 fact-checks and 439 articles. Overall, the applicant publishes 12-13 fact-checks a week.

done_all 1.3 marked as Compliant by Chen-Ling Hung.

Criteria 1.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous three months. No additional information required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago)
Most stories in the previous three months I've gone through tackle issues and claims that are significant and relevant to public interests.

done_all 1.4 marked as Compliant by Chen-Ling Hung.

Criteria 1.5
Proof you meet criteria
Please explain any commercial, financial and/or institutional relationship your organization has to the state, politicians or political parties in the country or countries you cover. Also explain funding or support received from foreign as well as local state or political actors over the previous financial year.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
TFC has no commercial, financial or institutional relationship to the state, politicians, or political parties in the countries TFC covers, nor receives funding from local or foreign state or political sources over the previous financial year.

In 2021, TFC received two grants from foreign organizations. One is from Meedan, a non-profit organization that supports global journalism and fact-checking organizations. Another is the Open Society Foundation Europe. These two grants are not related to politicians or political parties and TFC retains its independence of editorial work.

We clearly state in TFC's donations acceptance policy that “to maintain the independence of operations, Taiwan FactCheck Center does not accept donations from governments, political parties, and politicians." The policy can be found through the link: https://tfc-taiwan.org.tw/node/73
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago)
This applicant receives grants from non-profit organizations in 2021. The applicant has not had any commercial, financial, or institutional relationship to the state, politicians or political parties. It is also clearly stated in the applicant’s donations acceptance policy.

done_all 1.5 marked as Compliant by Chen-Ling Hung.

Criteria 1.6
Proof you meet criteria
If you confirmed the organization receives funding from local or foreign state or political sources, provide a link to where on your website you set out how you ensure the editorial independence of your work.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
TFC doesn’t have funding from local or foreign state or political sources over the previous financial year.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago)
The applicant declares that it has no funding from local or foreign state or political sources.

done_all 1.6 marked as Compliant by Chen-Ling Hung.

Section 2: A commitment to Non-partisanship and Fairness

To be compliant on nonpartisanship and fairness, applicants must meet these five criteria

  • 2.1 The applicant fact-checks using the same high standards of evidence and judgement for equivalent claims regardless of who made the claim.
  • 2.2 The applicant does not unduly concentrate its fact-checking on any one side, considers the reach and importance of claims it selects to check and publishes a short statement on its website to set out how it selects claims to check.
  • 2.3 The applicant discloses in its fact checks relevant interests of the sources it quotes where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided. It also discloses in its fact checks any commercial or other such relationships it has that a member of the public might reasonably conclude could influence the findings of the fact check.
  • 2.4 The applicant is not as an organization affiliated with nor declares or shows support for any party, any politician or political candidate, nor does it advocate for or against any policy positions on any issues save for transparency and accuracy in public debate.
  • 2.5 The applicant sets out its policy on non-partisanship for staff on its site. Save for the issues of accuracy and transparency, the applicant’s staff do not get involved in advocacy or publicise their views on policy issues the organization might fact check in such a way as might lead a reasonable member of the public to see the organization’s work as biased.

Criteria 2.1
Proof you meet criteria
Please share links to 10 fact checks published over the past year that you believe demonstrate your non-partisanship.
Please briefly explain how the fact checks selected show that (I) you use the same high standards of evidence for equivalent claims, (II) follow the same essential process for every fact check and (III) let the evidence dictate your conclusions.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 5 months ago
1. Claim: Taiwan’s representative to the US lied about being invited to US president Biden’s inauguration.
Rating: False

The claim was widely spread on social media and got amplified by mainstream media. To fact-check it, we not only verified the photo using digital tools but also interviewed Washington correspondents and officials. This report is considered not in favor of the pro-Beijing camp and the opposition party, KMT.

2. Claim: South Korea had offloaded its supply of 400k doses AstraZeneca on Taiwan believing it to be inferior.
Rating: False

The claim had an impact on the public’s trust in vaccines as AstraZeneca was the only kind of vaccine available in the early stage of the Taiwan vaccine rollout. In this fact-check, we worked with the Korean fact-checker to look through news coverages in Korean. We also contacted the Korean CDC directly for the first-hand response.

3. Claim: The Taiwan-made vaccine, Medigen, is made from US ingredients and techniques and it was officially inspired by the US.
Rating: False

This claim aligned with the pro-government campaign to advertise the domestic vaccine. It exploited the fact that Medigen and Moderna use the same SARS-CoV-2 spike immunogen to imply that these two vaccines share similar efficacy. 


4. Claim: The government kills people by approving the administration of Medigen vaccine if though it hasn’t completed its phase two trial.
Rating: False

5. Claim: The AstraZeneca vaccine donated by Japan was originally produced by problematic American factory Emergent BioSolutions.
Rating: False

With the help of experts, academics, and after vigorous interviews and data collection, we managed to trace back the production chain of the AstraZeneca batch donated by Japan. It was confirmed that the vaccine batch Taiwan received was not from the US factory as claimed.

6. Claim: Chemical troops are sent to Taipei, New Taipei city to conduct thorough disinfection this Friday and Saturday
Rating: False

As capital cities entered level three epidemic alert, the panic among the masses had been growing, leading the claim to proliferate on a massive scale. TFC team quickly responded by interviewing officials and experts to provide reliable info about the sanitization operation and the effect of dilute bleach to soothe people's nerves.

7. Claim: Datan algal reef conservation is a barren environment.
Rating: False

This claim was widespread especially among pro-DPP social media groups since it “corroborates” DPP’s position to build a gas terminal regardless of some concerns for the algal reef ecosystem. We interviewed several experts including an experienced documentary maker in the field of the local algal reef.

8. Claim 1: Chinese CCTV program preaches “yes” vote in four Taiwanese referendums
Rating: False

Claim 2: The DPP government hosted a dinner party in an expensive hotel with taxpayers’ money to promote their referendum agenda.
Rating: False

Although two fact-checks both debunk referendum misinformation, the two falsehoods were spread by opposite groups. It shows that we tackle misinformation across the political spectrum.

9. Claim: The ballot boxes for this referendum were redesigned to opaque which indicates the potential election fraud.
Rating: False

This election disinformation had been circulating before the referendum, undermining the trust in a democratic society.

10. Claim: A video claimed to show the deadly moment of a water accident in Taiwan which caused at least 4 deaths.
Rating: False

By doing a reverse image search, TFC’s fact-checker found out the video was filmed in Sep. 2021 in the Philippines. However, to pursue the highest standard of evidence, we also contacted the local fire department in charge of the rescue operation to verify the video.


Summary:
In 2021, there were two significant events in Taiwan that sparked waves of misinformation: the first wave of COVID community transmission beginning May; and the referendum which happened at the end of 2021 but was accompanied by false misinformation throughout the year.

On the topics of COVID-19 and vaccine, TFC had tackled claims regarding Taiwan-made vaccine (Medigen) and controversies surrounding AstraZeneca. Although we have been constantly under fire as our work could be interpreted as in favor of either the DPP or the KMT party. What we are committed to is impartially fact-checking for our audiences and providing factual information.

It’s worthy of note, speaking of debunking vaccine misinformation, international collaborations are often involved to ensure the authenticity of the sources. In our multiple fact-checks concerning vaccines made or transported from overseas, we have worked with fact-checkers in Japan, Korea, and Europe; we also once reached out to Korean government officials to get more info regarding the vaccine reselling to Taiwan.

Another unique challenge we have been dealing with is the Taiwan-made vaccine. We have tackled misinformation across the political spectrum: we debunked the false post which aimed at advertising Medigen with a misleading claim; on the other hand, we also pointed out the falsehood purporting that Medigen didn’t complete the clinical trial.

As to fact-check regarding the December referendum, our work also speaks for itself. We have published reports to clarify that the Chinese state-owned CCTV did not call for “Yes” in the Taiwan referendum on that specific TV program (which is a smear to the opposition party); neither did the Taiwan government dine their supporters in a fancy hotel to promote their agenda (an attack on the party in power).

Besides, we debunked a series of disinformation purported to be election fraud before and during the referendum to protect the democracy from undermining. 
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The stories the applicant chose clearly demonstrate its editorial stance of non-partisanship. They apply the same standards consistently.

done_all 2.1 marked as Compliant by Chen-Ling Hung.

Criteria 2.2
Proof you meet criteria
Please share a link to a place on your website where you explain how you select claims to check, explaining how you ensure you do not unduly concentrate your fact-checking on any one side, and how you consider the reach and importance of the claims you select to check.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
We have TFC’s fact-checking guidelines on the website explaining how we select claims at the link: https://tfc-taiwan.org.tw/node/71

  1. Is the claim related to the welfare or well-being of the general public? Does the claim sound misleading or wrong?
  2. Is the claim checkable? TFC can not check opinions or predictions.
    Is
  3. Is the claim meaningful or significant to society?
  4. Does this claim have a great impact on our society?
  5. How viral does the claim spread?
  6. Does TFC have the related ability to fact-check the claim?
  7. Was the claim fact-checked by TFC before? If yes, TFC may relocate the resources to other new topics to ensure we cover a broader field.
TFC strives to give each party equal attention even though TFC does not attempt to set an absolute balance in terms of the number of claims among varied parties. However, to avoid a significant imbalance, TFC continuously monitors the statistics of the fact-checks concerning politics coming from various political positions.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant publishes fact-checking guidelines on the website explaining how it selects claims at the link: https://tfc-taiwan.org.tw/node/71

done_all 2.2 marked as Compliant by Chen-Ling Hung.

Criteria 2.3
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant discloses in its fact checks relevant interests of the sources it quotes where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.

done_all 2.3 marked as Compliant by Chen-Ling Hung.

Criteria 2.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant doesn't show support for any party, any politician, or political candidate.

done_all 2.4 marked as Compliant by Chen-Ling Hung.

Criteria 2.5
Proof you meet criteria
Please share a link to a place on your website where you publish a statement setting out your policy on non-partisanship for staff and how it ensures the organization meets this criteria.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
You can find the statement regarding the non-partisanship policy for TFC's staff through the link: https://tfc-taiwan.org.tw/about/purpose

On the page of the founding purpose, TFC clearly states that its founding belief is to follow the principles of professional journalism, transparency, and impartiality in fact-checking claims related to the public interest. Please refer to the link: https://tfc-taiwan.org.tw/about/purpose

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant explains its policies to preserve its non-partisan way of fact-checking.

done_all 2.5 marked as Compliant by Chen-Ling Hung.

Section 3: A commitment to Standards and Transparency of Sources

To be compliant on sources, applicants must meet these four criteria

  • 3.1 The applicant identifies the source of all significant evidence used in their fact checks, providing relevant links where the source is available online, in such a way that users can replicate their work if they wish. In cases where identifying the source would compromise the source’s personal security, the applicant provides as much detail as compatible with the source’s safety.
  • 3.2 The applicant uses the best available primary, not secondary, sources of evidence wherever suitable primary sources are available. Where suitable primary sources are not available, the applicant explains the use of a secondary source.
  • 3.3 The applicant checks all key elements of claims against more than one named source of evidence save where the one source is the only source relevant on the topic.
  • 3.4 The applicant identifies in its fact checks the relevant interests of the sources it uses where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.

Criteria 3.1
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant identifies the source of significant evidence used in its fact checks. 

done_all 3.1 marked as Compliant by Chen-Ling Hung.

Criteria 3.2
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant uses the best available primary sources of evidence in most stories.

done_all 3.2 marked as Compliant by Chen-Ling Hung.

Criteria 3.3
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant frequently applies multiple sources in their stories.

done_all 3.3 marked as Compliant by Chen-Ling Hung.

Criteria 3.4
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago

In view of what I have observed, the applicant identifies in its fact checks the relevant interests of the sources it uses where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.


done_all 3.4 marked as Compliant by Chen-Ling Hung.

Section 4: A commitment to Transparency of Funding & Organization

To be compliant on funding and organization, applicants must meet these five criteria

  • 4.1 Applicants that are independent organizations have a page on their website detailing each source of funding accounting for 5% or more of total revenue for its previous financial year. This page also sets out the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
  • 4.2 Applicants that are the fact-checking section or unit of a media house or other parent organization make a statement on ownership.
  • 4.3 A statement on the applicant’s website sets out the applicant’s organizational structure and makes clear how and by whom editorial control is exercised.
  • 4.4 A page on the applicant’s website details the professional biography of all those who, according to the organizational structure and play a significant part in its editorial output.
  • 4.5 The applicant provides easy means on its website and/or via social media for users to communicate with the editorial team.

Criteria 4.1
Proof you meet criteria
Please confirm whether you are an ‘independent organization’
or ‘the fact-checking section or unit of a media house or other parent organization’ and share proof of this organizational status.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
TFC is an independent non-profit organization. TFC had been previously affiliated to one of the founding organizations, the Association for Quality Journalism, to receive resources and assistance in administrative matters. However, during that time, TFC functioned independently in terms of full editorial and financial independence.

In December 2020, TFC was officially registered as an independent foundation. The change of the legal status is also announced on the website at the link: https://tfc-taiwan.org.tw/about/oganization

You can find the registration document of Taiwan FactCheck Foundation in the attachment.
Files Attached
1_Charter_Taiwan Fac... (1 MB)
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago

The applicant is an independent non-profit organization.


done_all 4.1 marked as Compliant by Chen-Ling Hung.

Criteria 4.2
Proof you meet criteria
If your organization is an “independent organization”, please share a link to the page on your website where you detail your funding and indicate the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
If your organization is “the fact-checking section or unit of a media house or other parent organization”, please share a link to the statement on your website about your ownership.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
On the page "Donation Acceptance Policy", we state that TFC is a non-profit organization and provide the dedicated bank account numbers to receive donations.

The details of donations, as well as funding status, are listed in yearly donation reports which are published on the subpage.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant reveals the details of donations, as well as funding status in yearly donation reports on its website.

done_all 4.2 marked as Compliant by Chen-Ling Hung.

Criteria 4.3
Proof you meet criteria
Please share a link to where on your website you set out your organizational structure, making clear how and by whom editorial control is exercised.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
TFC explains its organization structure on the page "Organizational Structure". Regarding how and by whom editorial control is exercised, we explain the process on the page “The principles of fact-checking".


The claims to fact-check are picked in the daily editorial meeting and then assigned to a fact-checker by the chief editor. After the first draft is submitted, it must be reviewed and proofread by at least two other fact-checkers, including the Chief Editor before publishing. If necessary, the chief editor can consult with the board of the Taiwan FactCheck Foundation.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant has a page ("Organizational Structure") on its website that explains its organization structure. On the page “The principles of fact-checking", the applicant explains how and by whom editorial control is exercised.

done_all 4.3 marked as Compliant by Chen-Ling Hung.

Criteria 4.4
Proof you meet criteria
Please share a link to where on your website you set out the professional biographies of those who play a significant part in your organization’s editorial output.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
We list all staff including the Chief Editor and all fact-checkers, and their professional biographies at the link: https://tfc-taiwan.org.tw/about/oganization.


We took the advice from the assessor in the last application, adding more info of each staff’s previous experiences. We hope these details help the audiences evaluate TFC staff’s commitment to fairness, non-partisanship, and transparency.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant lists all staff including the Chief Editor and all fact-checkers, and their professional biographies on its website.

done_all 4.4 marked as Compliant by Chen-Ling Hung.

Criteria 4.5
Proof you meet criteria
Please share a link to where on your website you encourage users to communicate with your editorial team.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
To encourage users to communicate with us, TFC provides multiple contact methods including phone calls, fax, e-mail, contact form, and social media. Audiences can reach out to TFC’s staff, send questions and comments by using one of the methods. All the info can be found on the contact page.


As we have a tipline on the most used messaging APP in Taiwan, LINE, the most popular way our audiences reach us is by sending their claims or questions on LINE.


Besides, each fact-check has a comment section at the bottom of the article where registered users are free to share their comments.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant provides the contact page to the users including multiple ways of communication such as phone calls, fax, e-mail, contact form, and social media.

done_all 4.5 marked as Compliant by Chen-Ling Hung.

Section 5: A commitment to Standards and Transparency of Methodology

To be compliant on methodology, applicants must meet these six criteria

  • 5.1 The applicant publishes on its website a statement about the methodology it uses to select, research, write and publish its fact checks.
  • 5.2 The applicant selects claims to check based primarily on the reach and importance of the claims, and where possible explains the reason for choosing the claim to check.
  • 5.3 The applicant sets out in its fact checks relevant evidence that appears to support the claim as well as relevant evidence that appears to undermine it.
  • 5.4 The applicant in its fact checks assesses the merits of the evidence found using the same high standards applied to evidence on equivalent claims, regardless of who made the claim.
  • 5.5 The applicant seeks where possible to contact those who made the claim to seek supporting evidence, noting that (I) this is often not possible with online claims, (II) if the person who makes the claim fails to reply in a timely way this should not impede the fact check, (III) if a speaker adds caveats to the claim, the fact-checker should be free to continue with checking the original claim, (IV) fact-checkers may not wish to contact the person who made the claim for safety or other legitimate reasons.
  • 5.6 The applicant encourages users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable.

Criteria 5.1
Proof you meet criteria
Please provide a link to the statement on your website that explains the methodology you use to select, research, write and publish your fact checks.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
We explain the methodology of how TFC selects, researches, writes and publishes fact-checks at the link: https://tfc-taiwan.org.tw/node/71 (For detailed standards on how we decide what to check, please refer to the statement for criteria 2.2 in this application file)

TFC’s fact-checking operation is based on the principles of openness, transparency, rigor, and accountability. We adhere to the methodology below:

  1. In every fact-check, we trace primary sources, original documentation, look for the best evidence.
  2. We interview at least two sources, including but not limited to experts, academics, government officers, or persons involved.
  3. We don't rely on government data. We check it independently, verify the data with a non-partisan third party. If any, we clearly present all sources so potential influences of the interests of the sources can be surmised by the audiences
  4. A fact-check must be reviewed by at least three fact-checking personnel before its publication. After the assigning reporter turns in the draft, at least two fact-checkers review and proofread the draft carefully to ensure accuracy and reach the agreement of the rating which the assigning reporter suggests. Then the rated report is brought to the chief editor to final check the wording accuracy, structure integrity, rationality of the fact-check, and finalize the report.
  5. Once the fact-check is published on TFC's website, the work will be disseminated through TFC's social channels including Facebook, LINE, Twitter, and Instagram pages. In order to reach as many audiences as possible, we also permit the publication request from mainstream news outlets.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
On this page "Fact-checking Principle", the applicant publishes the methodology it uses to select, research, write and publish its fact checks.

done_all 5.1 marked as Compliant by Chen-Ling Hung.

Criteria 5.2
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant selects claims to check based primarily on the reach and importance of the claims.

done_all 5.2 marked as Compliant by Chen-Ling Hung.

Criteria 5.3
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago

In view of what I have observed, the applicant sets out in their fact checks relevant evidence that appears to support the claim as well as relevant evidence that appears to undermine it. 


done_all 5.3 marked as Compliant by Chen-Ling Hung.

Criteria 5.4
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant assesses the merits of the evidence found using the same high standards applied to evidence on equivalent claims, regardless of who made the claim.

done_all 5.4 marked as Compliant by Chen-Ling Hung.

Criteria 5.5
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
In view of what I have observed, the applicant regularly relies on primary and secondary sources of information and does not make unfair conclusions or inaccurate deductions from evidence. The organization also identifies the interests of sources if they would be required to understand the source’s credibility.

done_all 5.5 marked as Compliant by Chen-Ling Hung.

Criteria 5.6
Proof you meet criteria
Please describe how you encourage users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable. Include links where appropriate. If you do not allow this, explain why.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
We constantly remind users to send in claims to check. We also provide multiple user-friendly methods:

  1. When spotting a suspicious claim, doubtful news, users can submit the claim on TFC’s appeal page. On the appeal page, we have a FAQ section for common questions to guide users through the submission process, as well as to reiterate what a checkable claim is and to manage their expectations.
  2. Furthermore, we encourage audiences to add TFC’s account, an auto-reply chatbot on LINE, to share questionable content they receive or spot on LINE with us. The links to TFC’s LINE Chatbot are presented on the top-right of the main page.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant encourages users to send in claims to check.

done_all 5.6 marked as Compliant by Chen-Ling Hung.

Section 6: A commitment to an Open & Honest Corrections Policy

To be compliant on corrections policy, applicants must meet these five criteria

  • 6.1 The applicant has a corrections or complaints policy that is easily visible and accessible on the organization’s website or frequently referenced in broadcasts.
  • 6.2 The policy sets out clear definitions of what it does and does not cover, how major mistakes, especially those requiring revised conclusions of a fact check, are handled, and the fact that some complaints may justify no response. This policy is adhered to scrupulously.
  • 6.3 Where credible evidence is provided that the applicant has made a mistake worthy of correction, the applicant makes a correction openly and transparently, seeking as far as possible to ensure that users of the original see the correction and the corrected version.
  • 6.4 The applicant, if an existing signatory, should either on its corrections/complaints page or on the page where it declares itself an IFCN signatory inform users that if they believe the signatory is violating the IFCN Code, they may inform the IFCN, with a link to the IFCN site.
  • 6.5 If the applicant is the fact-checking unit of a media company, it is a requirement of signatory status that the parent media company has and adheres to an open and honest corrections policy.

Criteria 6.1
Proof you meet criteria
Please provide a link to where you publish on your website your corrections or complaints policy. If you are primarily a broadcaster, please provide evidence you frequently reference your corrections policy in broadcasts.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 5 months ago
TFC clearly lays out its correction and complaint policy at the link: https://tfc-taiwan.org.tw/node/129
The policy states and explains how numbers of the public can comment on fact-checks, how TFC handles the feedback from audiences, and how TFC publishes its corrections.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago

The applicant clearly lays out its correction and complaint policy at the link: https://tfc-taiwan.org.tw/node/129. 


done_all 6.1 marked as Compliant by Chen-Ling Hung.

Criteria 6.2
Proof you meet criteria
The assessor will review the corrections policy to verify it meets critera. No additional information needed.

Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The policy sets out the procedure and outcomes of correction.  

done_all 6.2 marked as Compliant by Chen-Ling Hung.

Criteria 6.3
Proof you meet criteria
Please provide a short statement about how the policy was adhered to over the previous year (or six months if this is the first application) including evidence of two examples of the responses provided by the applicant to a correction request over the previous year. Where no correction request has been made in the previous year, you must state this in your application, which will be publicly available in the assessment if your application is successful.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 3 months ago
TFC's fact-checks are open to external requests for corrections or complaints. As mentioned, the correction and complaints policy is easily accessible on TFC’s website.

Once we receive a request, TFC's fact-checkers must process it with a rigorous review. If the original report is found to contain errors, TFC should immediately publish a correction and issue it openly and transparently in bold font.

Two examples are provided as below:
  1. After we published the fact-check regarding liabilities in car accidents link to the article: https://tfc-taiwan.org.tw/articles/4849 on December 22, 2020, we received an Email from a reader with car insurance expertise who provided a different angle. After reviewing the fact-check and further interviews, we published a correction on the next day, December 23, 2020, and changed the rating from False to Partly False.
  2. On May 5, 2021, we published a fact-check regarding a video in which a Chinese medical physician demonstrated how to increase blood oxygen by tapping certain acupoints along with breathing exercises. Link to the article: https://tfc-taiwan.org.tw/articles/5386 As experts and physicians we interviewed told us tapping the chest can’t increase blood oxygen, we originally rated the claim False. However, we received a call from the Chinese medical physician involved in the video. He explained to us that this method has helped many in-home COVID-19 patients who suffered from hospital overload in the US. Considering the covid situation differs in different countries and patients may need different support, we re-rated the claim from False to Explanatory.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
The applicant gives 2 examples from 2 different articles. It demonstrates that they have handled corrections adequately and professionally after receiving requests from the audience. 

done_all 6.3 marked as Compliant by Chen-Ling Hung.

Criteria 6.4
Proof you meet criteria
If you are an existing signatory, please provide a link to show where on your site you inform users that if they believe you are violating the IFCN Code, they may inform the IFCN of this, with a link to the complaints page on the IFCN site.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago)
At the link: https://tfc-taiwan.org.tw/node/4474, we have an introduction to IFCN, the Code of Principles, and IFCN's complaints policy in detail. We state clearly that all users can reach out to IFCN when they find that TFC is violating the IFCN Code of Principles. The link to the IFCN complaints page is provided on the same page, too.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago
At the link: https://tfc-taiwan.org.tw/node/4474, we have an introduction to IFCN, the Code of Principles, and IFCN's complaints policy in detail.

done_all 6.4 marked as Compliant by Chen-Ling Hung.

Criteria 6.5
Proof you meet criteria
If you are the fact-checking unit of a media company, please provide a link to the parent media company’s honest and open corrections policy and provide evidence that it adheres to this.

Taiwan FactCheck Center
06-Jan-2022 (5 months ago) Updated: 5 months ago
TFC is not the fact-checking unit of a media company.
Chen-Ling Hung Assessor
02-Mar-2022 (3 months ago) Updated: 3 months ago

The applicant is not the fact-checking unit of a media company.


done_all 6.5 marked as Compliant by Chen-Ling Hung.