Organization: Soft Media Hub LLP
Applicant: Nagesh Narayana
Assessor: Kanchan Kaur
Conclusion and recommendations
Kanchan Kaur wrote:
The applicant is a fact-checking initiative of a media company and has provided relevant documentation to prove so. It publishes fact checks quite regularly. It has published more than one report a week over the previous three months.
The applicant fact checks claims made by all relevant sides. The checks cover a variety of subjects and do not concentrate on one side of the topic. The applicant has clear policies preventing staff from involvement in advocacy or politics. It has shared a non-partisan ship agreement that employees have to sign. It has a clear non-partisanship policy and has not supported any candidate or party.
The applicant clearly references key sources and makes an effort to ensure that readers can replicate the fact-checks themselves. It has explained how it finds and uses sources for its fact-checking.
The applicant has made a statement about its funding. However, not too many details are available. It says that the financial statement of the year has not been finalised, yet. All authors and members of the editorial staff are clearly listed with their biographies.
The applicant has a clear contact page which helps public reach out to them. The page has an email id, a twitter handle and a WhatsApp number through which the public can reach the applicant with claims to check. However, it might help for the applicant to invite readers to send claims more prominently, similar to the Subscribe button it has on every page.
The applicant provides a clear and detailed explanation of its methodology.
The applicant's website has a clear, transparent explanation of its corrections policy. It clearly explains how mistakes are corrected and informs the public about the corrections. The applicant also provides a clear time frame for correcting mistakes.
The applicant has provided at least two examples of corrections handled by it. The applicant does not have a public page listing all corrections, but it makes it quite clear when a correction is published.