The IFCN welcomes new applications to its Code of Principles beginning Jan. 16, 2024. Our website is currently under renovation, so new signatories should begin the application process by emailing their interest to info@ifcn.org with "New Signatory" in the subject line.

KOMPAS.com

Organization: PT. Kompas Cyber Media
Applicant: Deasy Diansari
Assessor: Yenny K

Background

The applicant is the fact-checking unit of Kompas.com, a major online news media site in Indonesia. It has been an IFCN signatory since 2018. 

Assessment Conclusion

The applicant has satisfied all of IFCN's criteria. It consistently and regularly produces fact-check reports, covering a variety of topics, from politics to health and social issues. It provided relatively comprehensive information for this assessment, but in the future, it'd be better for the applicant to respond faster to assessment queries. 

on 24-Jan-2023 (1 year ago)

Yenny K assesses application as Compliant

A short summary in native publishing language

Pemohon telah memenuhi semua kriteria IFCN. Pemohon menerbitkan laporan periksa fakta secara konsisten dan regular, meliput berbagai topik, dari politik ke kesehatan dan isu sosial. Pemohon juga memberikan informasi yang cukup komprehensif untuk asesmen ini, tapi di masa yang akan datang, diharap bisa memberikan respons yang lebih cepat bila ada pertanyaan terkait asesmen. 

Section 1: Eligibility to be a signatory

To be eligible to be a signatory, applicants must meet these six criteria

  • 1.1 The applicant is a legally registered organization, or a distinct team or unit within a legally registered organization, and details of this are easily found on its website.
  • 1.2 The team, unit or organization is set up exclusively for the purpose of fact-checking.
  • 1.3 The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application. For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track. Consult to factchecknet@poynter.org for confirmation.
  • 1.4 On average, at least 75% of the applicant’s fact checks focus on claims related to issues that, in the view of the IFCN, relate to or could have an impact on the welfare or well-being of individuals, the general public or society.
  • 1.5 The applicant’s editorial output is not, in the view of the IFCN, controlled by the state, a political party or politician.
  • 1.6 If the organization receives funding from local or foreign state or political sources, it provides a statement on its site setting out to the satisfaction of the IFCN, how it ensures its funders do not influence the findings of its reports.

Criteria 1.1
Proof you meet criteria
Please explain where on your website you set out information about your organization’s legal status and how this complies with criteria. Attach a link to the relevant page of your website.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago)

Kompas.com has been verified factually and administratively by Press Council as Cyber Media. Kindly check and find out us on http://dewanpers.or.id/perusahaan

and http://inside.kompas.com/about-us#legal

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant is the fact-checking unit of online media Kompas.com, and its homepage – https://www.kompas.com/cekfakta or https://cekfakta.kompas.com/ – is part of Kompas.com's website. On the website, it is listed under the News tab.  


done_all 1.1 marked as Compliant by Yenny K.

Criteria 1.2
Proof you meet criteria
Please answer the following questions – (see notes in Guidelines for Application on how to answer)

 1. When and why was your fact-checking operation started?
 2. How many people work or volunteer in the organization and what are their roles?
 3. What different activities does your organization carry out?
 4. What are the goals of your fact-checking operation over the coming year?

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

1. When and why was your fact-checking operation started?

We have started doing fact checking information circulating on social media since 2016, with the creation of a Selected Topic on Kompas.com, namely "Hoax or Facts?". We became part of the International Fact Checking Network and partnered with the Facebook Fact Checking program since 2018.

In today's digital and social media era, when the truth is hard to find in the sea of information, finding the truth is very relevant. Kompas.com does not want to be a part of the noise on social media. Kompas.com tries to provide an answer to the noise (voice). In order to obtain journalistic truth, we are disciplined in verifying the facts and data we get in the field or on social media. The journalistic work of Kompas.com automatically places itself as a fact-checker of any existing news mazes.

2. How many people work or volunteer in the organization and what are their roles?

In fact checking team, we have 9 reporters and 3 editors. In turns, reporters are on duty every day to monitor information circulating on social media, especially mis / disinformation and confirm or check the facts. Meanwhile, the editor is in charge of providing direction and deciding whether an upload can be fact-checked or not, and publish a fact-check article.

3. What different activities does your organization carry out?

Apart from being active in debunking mis / disinformation every day, some of our certified fact checkers also actively educate students and journalists about fact checking.

Our factcheckers have also attended various journalistic trainings, especially related to factchecking activities. Kompas.com was also selected to participate in the BBC's Trusted News Initiative workshop as a representative from Indonesia, along with some media from India and Pakistan.

Furthermore. some team members have participated in "Training for Trainers" organized by Google News Lab and Indonesia's Alliance of Independent Journalists (AJI), so they can become trainers in a workshop for factchecking activities.

4. What are the goals of your fact-checking operation over the coming year?

We want to disseminate fact checking articles to all communities, and become a voice for the underserved communities.

This year, the ongoing pandemic situation is still our concern. Like the previous years, a lot of misinformation and disinformation circulating related to covid-19, including hoax about vaccines and government policies in dealing with the pandemic.

The general election that will take place in Indonesia in 2024 is also our concern. We want to prevent the spread of hoaxes and misinformation from making Indonesia a divided nation because of differences in political choices.

We plan to build a partnership with an NGO and academics society that can help educate and invite together to inform if there is mis/disinformation pandemic and election.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

Kompas.com set up the unit in 2016 exclusively for the purpose of fact-checking. It says there are nine reporters and three editors working for the fact-checking unit. 

Apart from publishing fact-check articles, it also actively gives fact-checking trainings to students and journalists, in collaboration with Google News Lab, Indonesia's Alliance of Independent Journalists (AJI) and the BBC's Trusted News Initiative.


done_all 1.2 marked as Compliant by Yenny K.

Criteria 1.3
Proof you meet criteria
- The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application.
- For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track.
- Consult to factchecknet@poynter.org for confirmation.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant has published several fact-check articles per week over the past 12 months, as shown on its website: https://cekfakta.kompas.com/


done_all 1.3 marked as Compliant by Yenny K.

Criteria 1.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous three months. No additional information required.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The majority of its fact-checks focus on claims that relate to or could have an impact to the general public or society, for example claims about the pandemic, local and international politics, health, etc. 


done_all 1.4 marked as Compliant by Yenny K.

Criteria 1.5
Proof you meet criteria
Please explain any commercial, financial and/or institutional relationship your organization has to the state, politicians or political parties in the country or countries you cover. Also explain funding or support received from foreign as well as local state or political actors over the previous financial year.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

As a private national media, we have independency regarding financial. Kompas.com do not receive any funding support either from government, political party or foreign investment

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant states in its application that it does not receive any funding or support from the government, political party or foreign investment. 

In the view of the IFCN assessor, the applicant’s editorial output is not controlled by the state, a political party or politician.


done_all 1.5 marked as Compliant by Yenny K.

Criteria 1.6
Proof you meet criteria
If you confirmed the organization receives funding from local or foreign state or political sources, provide a link to where on your website you set out how you ensure the editorial independence of your work.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

As a private national media, we have independency regarding financial. Kompas.com do not receive any funding support either from government, political party or foreign investment

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

This is not applicable. 


done_all 1.6 marked as Compliant by Yenny K.

Section 2: A commitment to Non-partisanship and Fairness

To be compliant on nonpartisanship and fairness, applicants must meet these five criteria

  • 2.1 The applicant fact-checks using the same high standards of evidence and judgement for equivalent claims regardless of who made the claim.
  • 2.2 The applicant does not unduly concentrate its fact-checking on any one side, considers the reach and importance of claims it selects to check and publishes a short statement on its website to set out how it selects claims to check.
  • 2.3 The applicant discloses in its fact checks relevant interests of the sources it quotes where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided. It also discloses in its fact checks any commercial or other such relationships it has that a member of the public might reasonably conclude could influence the findings of the fact check.
  • 2.4 The applicant is not as an organization affiliated with nor declares or shows support for any party, any politician or political candidate, nor does it advocate for or against any policy positions on any issues save for transparency and accuracy in public debate.
  • 2.5 The applicant sets out its policy on non-partisanship for staff on its site. Save for the issues of accuracy and transparency, the applicant’s staff do not get involved in advocacy or publicise their views on policy issues the organization might fact check in such a way as might lead a reasonable member of the public to see the organization’s work as biased.

Criteria 2.1
Proof you meet criteria
Please share links to 10 fact checks published over the past year that you believe demonstrate your non-partisanship.
Please briefly explain how the fact checks selected show that (I) you use the same high standards of evidence for equivalent claims, (II) follow the same essential process for every fact check and (III) let the evidence dictate your conclusions.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

Regardless who made the claim, the applicant's fact-checks use the same high standards of evidence for equivalent claims.


done_all 2.1 marked as Compliant by Yenny K.

Criteria 2.2
Proof you meet criteria
Please share a link to a place on your website where you explain how you select claims to check, explaining how you ensure you do not unduly concentrate your fact-checking on any one side, and how you consider the reach and importance of the claims you select to check.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

https://inside.kompas.com/kode-etik-jurnalistik

The fact-checking work carried out by Kompas.com has been running since 2016. The Fact Check Team which was specifically formed to check the facts of information circulating on social media was carried out in 2018. Now, the Fact Check Team at Kompas.com consists of 9 reporters and 4 editors. . Fact-checkers at Kompas.com are also equipped with the ability to carry out searches related to fact-checking work.

Issues that are being clarified are misinformation that will have an impact on society and have the potential to be misleading if not corrected immediately. Monitoring of issues is carried out using tools such as Crowdtangle (to see the spread of misinformation on social media Facebook and Instagram), monitoring the crowd directly on social media, as well as messages that often spread in conversation groups.

If classified, this is the information verified by the Kompas.com Fact Check Team:

1. Viral (with certain parameters)

2. Chain messages

3. Consider issues and impacts

The fact-checking work process is carried out with the following flow:

1. Monitor misinformation that spreads (social media or chat groups)

2. Identifying information: Why is it spreading so fast? Is it worth verifying, and what will be the impact on society if it is not immediately corrected?

3. Verify: conduct digital searches, verify data, or interview the authorities to confirm the information.

Verification can be done by means of a digital search, usually when confirming the distribution of a photo or video. In this process, we make use of the available tools. For example, searching for photos using Google Image Search, Yandex, and various search engines that can help verify photos. Likewise if you search for videos. In addition, there is a verification process by conducting interviews with related parties and experts in accordance with the issues to be clarified. Tracing of digital data and documents is also often carried out to verify circulating information.

After all the above processes have been carried out, the fact-check article will be published. There are two conclusions resulting from the fact-check search results on Kompas.com, namely [HOAKS] if the claims in the information circulating are completely wrong, and secondly [CLARIFICATION] if the claims in the information circulating are not completely wrong, some are incorrect, so that needs to be straightened out. In example, we put satire content and missing context in [CLARIFICATION].

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant does not concentrate fact-checking only on any one side, and frequently states the reach and importance of claims it selects to check, usually through the screenshots of social media posts sharing the claims.

In its About page – https://cekfakta.kompas.com/about – the applicant publishes a short statement explaining how it selects claims to check.


done_all 2.2 marked as Compliant by Yenny K.

Criteria 2.3
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant identifies the sources it quotes in its fact-checks, allowing the readers to reasonably conclude the sources' credbility and interests. 


done_all 2.3 marked as Compliant by Yenny K.

Criteria 2.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

Kompas.com is not deemed as an organization affiliated with, declares nor shows support for any party, any politician or political candidate. Neither does Kompas.com advocate for or against any policy positions on any issues, except for transparency and accuracy in public debate.


done_all 2.4 marked as Compliant by Yenny K.

Criteria 2.5
Proof you meet criteria
Please share a link to a place on your website where you publish a statement setting out your policy on non-partisanship for staff and how it ensures the organization meets this criteria.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

In its About page – https://cekfakta.kompas.com/about – the applicant states Kompas.com's prohibition for its employees to be involved in political activities, during and outside work hours. 


done_all 2.5 marked as Compliant by Yenny K.

Section 3: A commitment to Standards and Transparency of Sources

To be compliant on sources, applicants must meet these four criteria

  • 3.1 The applicant identifies the source of all significant evidence used in their fact checks, providing relevant links where the source is available online, in such a way that users can replicate their work if they wish. In cases where identifying the source would compromise the source’s personal security, the applicant provides as much detail as compatible with the source’s safety.
  • 3.2 The applicant uses the best available primary, not secondary, sources of evidence wherever suitable primary sources are available. Where suitable primary sources are not available, the applicant explains the use of a secondary source.
  • 3.3 The applicant checks all key elements of claims against more than one named source of evidence save where the one source is the only source relevant on the topic.
  • 3.4 The applicant identifies in its fact checks the relevant interests of the sources it uses where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.

Criteria 3.1
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant identifies the source of all significant evidence used in their fact checks, giving relevant links whenever the source is available online, thus allowing readers to replicate the work if they wish to do so. 


done_all 3.1 marked as Compliant by Yenny K.

Criteria 3.2
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant uses the best available primary, not secondary, sources of evidence wherever suitable primary sources are available. When suitable primary sources are not available, the applicant properly attributes the secondary source it uses.


done_all 3.2 marked as Compliant by Yenny K.

Criteria 3.3
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant checks each claim against more than one named source of evidence save, except when the one source is the only source available. 


done_all 3.3 marked as Compliant by Yenny K.

Criteria 3.4
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant identifies the sources it quotes in its fact-checks, allowing the readers to reasonably conclude the sources' credbility and interests. 


done_all 3.4 marked as Compliant by Yenny K.

Section 4: A commitment to Transparency of Funding & Organization

To be compliant on funding and organization, applicants must meet these five criteria

  • 4.1 Applicants that are independent organizations have a page on their website detailing each source of funding accounting for 5% or more of total revenue for its previous financial year. This page also sets out the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
  • 4.2 Applicants that are the fact-checking section or unit of a media house or other parent organization make a statement on ownership.
  • 4.3 A statement on the applicant’s website sets out the applicant’s organizational structure and makes clear how and by whom editorial control is exercised.
  • 4.4 A page on the applicant’s website details the professional biography of all those who, according to the organizational structure and play a significant part in its editorial output.
  • 4.5 The applicant provides easy means on its website and/or via social media for users to communicate with the editorial team.

Criteria 4.1
Proof you meet criteria
Please confirm whether you are an ‘independent organization’
or ‘the fact-checking section or unit of a media house or other parent organization’ and share proof of this organizational status.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant is the fact-checking unit of news site Kompas.com, as explained on its About Us page: https://cekfakta.kompas.com/about.


done_all 4.1 marked as Compliant by Yenny K.

Criteria 4.2
Proof you meet criteria
If your organization is an “independent organization”, please share a link to the page on your website where you detail your funding and indicate the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
If your organization is “the fact-checking section or unit of a media house or other parent organization”, please share a link to the statement on your website about your ownership.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant explains the ownership on its About Us page: https://cekfakta.kompas.com/about#pendanaan.


done_all 4.2 marked as Compliant by Yenny K.

Criteria 4.3
Proof you meet criteria
Please share a link to where on your website you set out your organizational structure, making clear how and by whom editorial control is exercised.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant's website explains the organizational structure, including who are taking the responsibility of the editorial content and output: https://cekfakta.kompas.com/about#debunker.


done_all 4.3 marked as Compliant by Yenny K.

Criteria 4.4
Proof you meet criteria
Please share a link to where on your website you set out the professional biographies of those who play a significant part in your organization’s editorial output.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The About Us page lists the names and also provides links to the personal biographies of the people in the fact-checking desk: https://cekfakta.kompas.com/about#thebunker


done_all 4.4 marked as Compliant by Yenny K.

Criteria 4.5
Proof you meet criteria
Please share a link to where on your website you encourage users to communicate with your editorial team.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant's page has a button "Report Hoax" for readers to easily contact the editorial team: https://cekfakta.kompas.com/. The same button is also visible in each fact-check article.

A page on the applicant's website has an email form that enable readers to contact Kompas.com's editorial team. 


done_all 4.5 marked as Compliant by Yenny K.

Section 5: A commitment to Standards and Transparency of Methodology

To be compliant on methodology, applicants must meet these six criteria

  • 5.1 The applicant publishes on its website a statement about the methodology it uses to select, research, write and publish its fact checks.
  • 5.2 The applicant selects claims to check based primarily on the reach and importance of the claims, and where possible explains the reason for choosing the claim to check.
  • 5.3 The applicant sets out in its fact checks relevant evidence that appears to support the claim as well as relevant evidence that appears to undermine it.
  • 5.4 The applicant in its fact checks assesses the merits of the evidence found using the same high standards applied to evidence on equivalent claims, regardless of who made the claim.
  • 5.5 The applicant seeks where possible to contact those who made the claim to seek supporting evidence, noting that (I) this is often not possible with online claims, (II) if the person who makes the claim fails to reply in a timely way this should not impede the fact check, (III) if a speaker adds caveats to the claim, the fact-checker should be free to continue with checking the original claim, (IV) fact-checkers may not wish to contact the person who made the claim for safety or other legitimate reasons.
  • 5.6 The applicant encourages users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable.

Criteria 5.1
Proof you meet criteria
Please provide a link to the statement on your website that explains the methodology you use to select, research, write and publish your fact checks.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant explains on its website a statement how it select, research, write and publish its fact checks: https://cekfakta.kompas.com/about.


done_all 5.1 marked as Compliant by Yenny K.

Criteria 5.2
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant chooses to check claims based primarily on the reach and/or importance of the claims. 


done_all 5.2 marked as Compliant by Yenny K.

Criteria 5.3
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

In its fact-checks, the applicant includes both evidence that appears to support the claim as well as evidence that seems to undermine it.


done_all 5.3 marked as Compliant by Yenny K.

Criteria 5.4
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

In its fact-checks, regardless of who made the claim, the evidence that the applicant uses is of the same high standards applied to evidence on equivalent claims.


done_all 5.4 marked as Compliant by Yenny K.

Criteria 5.5
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant usually fact-checks online claims, therefore it is not possible to contact those who made the claim to seek supporting evidence as one reason is that fact-checkers may not wish to contact the person who made the claim for safety or other legitimate reasons. 


done_all 5.5 marked as Compliant by Yenny K.

Criteria 5.6
Proof you meet criteria
Please describe how you encourage users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable. Include links where appropriate. If you do not allow this, explain why.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant encourages users to send in claims to check, by including a Report Hoax button on each of its pages, from the homepage: https://cekfakta.kompas.com/ to each of the fact-check articles. 

The Report Hoax button leads to an email form: https://inside.kompas.com/laporkan_hoaks


done_all 5.6 marked as Compliant by Yenny K.

Section 6: A commitment to an Open & Honest Corrections Policy

To be compliant on corrections policy, applicants must meet these five criteria

  • 6.1 The applicant has a corrections or complaints policy that is easily visible and accessible on the organization’s website or frequently referenced in broadcasts.
  • 6.2 The policy sets out clear definitions of what it does and does not cover, how major mistakes, especially those requiring revised conclusions of a fact check, are handled, and the fact that some complaints may justify no response. This policy is adhered to scrupulously.
  • 6.3 Where credible evidence is provided that the applicant has made a mistake worthy of correction, the applicant makes a correction openly and transparently, seeking as far as possible to ensure that users of the original see the correction and the corrected version.
  • 6.4 The applicant, if an existing signatory, should either on its corrections/complaints page or on the page where it declares itself an IFCN signatory inform users that if they believe the signatory is violating the IFCN Code, they may inform the IFCN, with a link to the IFCN site.
  • 6.5 If the applicant is the fact-checking unit of a media company, it is a requirement of signatory status that the parent media company has and adheres to an open and honest corrections policy.

Criteria 6.1
Proof you meet criteria
Please provide a link to where you publish on your website your corrections or complaints policy. If you are primarily a broadcaster, please provide evidence you frequently reference your corrections policy in broadcasts.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant has a corrections or complaints policy in its Journalistic Code of Ethics page -- https://inside.kompas.com/kode-etik-jurnalistik

While the link is available in each Kompas.com page, it can be challenging to find it, so the applicant is advised to make it easier for readers to locate  the corrections/complaints policy. 


done_all 6.1 marked as Compliant by Yenny K.

Criteria 6.2
Proof you meet criteria
The assessor will review the corrections policy to verify it meets critera. No additional information needed.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

Our general policy, including "correction and right of reply" is already stated on the main page of our website. You can check it in here:

https://inside.kompas.com/pedoman

We also already update our Fact-Checking Policy by adding Correction Policy in "Koreksi dan Hak Jawab", as you can check it in here:

https://cekfakta.kompas.com/about#thebunker

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The policy explains what corrections it does and does not cover, however it does seem to explain how major mistakes, especially those requiring revised conclusions of a fact check, are handled. 

The assessor is requesting the applicant to address this issue in its corrections policy. 


cancel 6.2 marked as Request change by Yenny K.
Yenny K Assessor
24-Oct-2022 (1 year ago) Updated: 1 year ago

The applicant's corrections policy explains how it will handle corrections  and rights to reply: https://cekfakta.kompas.com/about#metodologi 


done_all 6.2 marked as Compliant by Yenny K.

Criteria 6.3
Proof you meet criteria
Please provide a short statement about how the policy was adhered to over the previous year (or six months if this is the first application) including evidence of two examples of the responses provided by the applicant to a correction request over the previous year. Where no correction request has been made in the previous year, you must state this in your application, which will be publicly available in the assessment if your application is successful.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago

In handling complaints, we adhere to the Press Law. In this case, the complaint can be formally submitted to the Press Council, as the party who will decide whether there is a violation of the code of ethics. In the past year, we have never had any complaints submitted to the Press Council regarding factchecking articles.

Informally, there are a number of complaints that are submitted through social media or emails that are submitted to our editors or newsroom. For example, debunking related to the Covid-19 vaccine hoax will get a response from the anti-vaccine community. But in the past year there have been no complaints that have caused us to correct the conclusions of the factchecking articles that have been made.

In addition, cooperation with Facebook allows us to have the tools so that relevant parties can file an appeal. These tools have been in effect since April 2022, and we've only had two appeals and none of them led to corrections.

If there is an error made in the article on Kompas.com based on the decision of the Press Council, then the explanation and correction will be clearly stated in the article. The rights of reply and objections submitted by related parties will also be included in a separate article.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The applicant states that in the past year there have been no corrections made to its fact-check articles. 


done_all 6.3 marked as Compliant by Yenny K.

Criteria 6.4
Proof you meet criteria
If you are an existing signatory, please provide a link to show where on your site you inform users that if they believe you are violating the IFCN Code, they may inform the IFCN of this, with a link to the complaints page on the IFCN site.

Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

In each of its fact-check articles, the applicant informs readers that it is an IFCN signatory and if they believe it is violating the IFCN Code, they may inform the IFCN of this, by providing a button that leads to the IFCN's complaints page: https://ifcncodeofprinciples.poynter.org/complaints-policy


done_all 6.4 marked as Compliant by Yenny K.

Criteria 6.5
Proof you meet criteria
If you are the fact-checking unit of a media company, please provide a link to the parent media company’s honest and open corrections policy and provide evidence that it adheres to this.

PT. Kompas Cyber Media
15-Aug-2022 (1 year ago) Updated: 1 year ago
Yenny K Assessor
24-Sep-2022 (1 year ago) Updated: 1 year ago

The parent media company's honest and open corrections is explained in its Journalistic Code of Ethics page: https://inside.kompas.com/kode-etik-jurnalistik.                                                                                                           


done_all 6.5 marked as Compliant by Yenny K.