Fact Crescendo

Organization: FactCrescendo
Applicant: Vinod Rathi
Assessor: Kanchan Kaur
Conclusion and recommendations
on 22-Sep-2019 (8 months ago)

Kanchan Kaur wrote:

The applicant is a fact-checking section of a legally-registered transcription company. It publishes fact checks across various languages, regularly, averaging more than one per week over the last three months.

The applicant fact checks all claims using the same standards and by all relevant sides in its chosen topics. It has checked a large variety of claims. The applicant has clearly elucidated policies on preventing staff from involvement in advocacy. It has produced offer letters, employment contracts and appointment documents to that effect.

The applicant clearly references key sources. Most of these sources can be verified and readers can replicate the fact check.

The applicant lists its owner company and offers details on its funding. It has also attached its audited financial statement for the previous year. The names of the key actors—senior management, as well as editorial board and staff—are clearly listed and their bios and roles clearly stated in the About Us section of the website.

The applicant clearly invites readers to reach out through various media and clearly explains its methodology. Its website has a clear tab that calls for fact-checks to be submitted. It also a running ‘meter’ of sorts that shows how many reader-submitted fact checks are published.

The applicant’s website clearly indicates how mistakes are corrected and in what time frame. It also publishes corrections. It has provided examples of corrections carried out on request from readers. It has been clear and elaborate in its explanations. Corrections are listed on a public page and are carried out in accordance with their stated policy.

The application is recommended to be accepted.

on 22-Sep-2019 (8 months ago)

Kanchan Kaur recommended Accept


Section 1: Organization

Criterion 1a
Proof of registration
Evidence required: Please provide evidence that the signatory is a legally-registered organization set up exclusively for the purpose of fact-checking or the distinct fact-checking project of a recognized media house or research institution.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Respected Sir/Maam,

Fact Crescendo is part of Crescendo Transcription Private Limited. We are a leading fact checking organisation in India and offer fact checking in various Indian languages namely Hindi, Marathi, Malayalam, Tamil, Gujarati and English. We also have a presence in Srilanka where we fact check in Sinhalese, Tamil and English. Crescendo Transcription is a private limited company incorporated in India providing fact checking, research and language support services. Fact Crescendo is Crescendo Transcription Private Limited's independent fact checking division and has a separate dedicated team solely working for fact checking news/claims. 

Please check the below links for detailed information

https://www.factcrescendo.com/aboutus/

https://factcrescendo.com/code-of-principles/

Note: Please find attached our: 

1. Certificate Of Incorporation

2. Self Attested letter stating that Fact Crescendo is CTPL's independent fact checking division. 

Files Attached
picture_as_pdf Cetificate of Incorp... (374 KB) picture_as_pdf Attested letter for... (98 KB)
Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant is a fact-checking section of a legally-registered transcription media house. 


done_all 1a marked as Fully compliant by Kanchan Kaur.

Criterion 1b
Archive
Evidence required: Insert a link to the archive of fact checks published in the previous three months. If you do not collect all fact checks in one place, please explain how the fact-checking is conducted by your organization.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Please find below the link to the archive of all fact checks published. We do fact checking in 5 Indian languages namely - Hindi, Marathi, Malayalam, Tamil and Gujarati and English. We have provide links to the archives of each language.

Hindi - https://www.factcrescendo.com/archives/ 

Marathi - https://marathi.factcrescendo.com/archives/ 

Malayalam - https://www.malayalam.factcrescendo.com/archives/ 

Tamil - https://tamil.factcrescendo.com/archives/ 

Gujarati - https://gujarati.factcrescendo.com/archives/ 

English - https://english.factcrescendo.com/archives/




Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant regularly publishes fact checks across various languages. It has done so at a little more than an average of one per week over the last three months. 


done_all 1b marked as Fully compliant by Kanchan Kaur.

Section 2: Nonpartisanship and Fairness

Criterion 2a
Body of work sample
Evidence required: Please share links to ten fact checks that better represent the scope and consistency of your fact-checking. Provide a short explanation of how your organization strives to maintain coherent standards across fact checks.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Please find below the links to ten Fact Checks published that better represent the scope and consistency of our Fact Checking.

1. https://english.factcrescendo.com/2019/08/16/video-claims-to-show-the-granddaughter-of-maharaja-hari-singh/

2. https://www.factcrescendo.com/extreme-heat-caused-the-cars-to-melt-at-saudi-arabia/

3. https://english.factcrescendo.com/2019/08/10/womens-protest-in-kashmir-after-the-removal-of-section-370/

4. https://english.factcrescendo.com/2019/08/05/muslim-boy-thrashed-by-hindu-in-gujarat/

5. https://english.factcrescendo.com/2019/07/31/angry-customer-at-hyderabad-pista-house-bakery/

6. https://www.factcrescendo.com/images-of-cpim-protest-in-lucknow-uttar-pradesh/

7. https://www.factcrescendo.com/fact-check-cops-drinking-liquor-bought-with-challan-money/

8. https://www.factcrescendo.com/masjid-set-on-fire-in-kashmir/

9. https://www.factcrescendo.com/clash-over-nrc-between-police-and-army-in-assam/

10. https://www.factcrescendo.com/fact-check-no-these-contraceptive-pills-does-not-contain-arsenic/

Fact Crescendo strives to maintain coherent standards across all fact checks we do, we meticulously follow the same process/methodology for every fact check and let the evidence dictate the conclusions.

As an independent fact-checking website, Fact Crescendo follows a rigorous and fair process to ensure the utmost truthful information is consumed by our readers and users on our social media platforms. All such fact-checking is done from a neutral standpoint without any prejudice to either party in keeping with the guidelines of the International Fact-Checking Network (IFCN), Our competent journalists and researchers make sure that both online tools such as Reverse searches, Maps, Invid., Streetviews etc and offline statements (if required) are captured in their stories to give our viewers factual narrative based on evidences.

Every story is cleared for publishing by the editorial head who ensures all the required evidences are listed

The commitment that Fact Crescendo abides by are listed in our Code of Principles we have given below the link for the same.

https://www.factcrescendo.com/code-of-principles/

Please also find attached a self-attested letter for our non-partisan policy. 


Files Attached
picture_as_pdf Attested letter for... (97 KB) picture_as_pdf Attested letter for... (98 KB)
Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant fact checks all claims using the same standards. It has checked a large variety of claims—political to health. It also checks claims made by all relevant sides in its chosen topics. 


done_all 2a marked as Fully compliant by Kanchan Kaur.

Criterion 2b
Nonpartisanship policy
Evidence required: Please share evidence of your policy preventing staff from direct involvement in political parties and advocacy organizations. Please also indicate the policy your organization has as a whole regarding advocacy and supporting political candidates.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

PFA the scanned images of three documents, these are for Nita A. Similarly we sign all the 3 for all employees at Fact Crescendo.

1. Offer Letter – This is the letter given to a “Probable Hire”, this letter tells them that we at Fact Crescendo are ready to offer him/her a job at our organisation and also states clearly to  him/her the terms and conditions of the employment. On point number 7 you will see that we clearly tell the person what we expect from them when it comes to being “non-partisan”, this way we clearly prevent our staff from being biased or involved in political parties or advocacy organisations. We also do a check on their Social media Accounts like FB, LinkedIn and Twitter to check if they are associated with any political organisation etc. If things go right, only then we go to step 2 below.

2. Appointment letter - This is given to the employee once they finish the training / induction and other formalities. On page 2 point number 8 you will see mentioned we clearly state that if the employee has any association with a political part his/her employment can be terminated. This way we clearly prevent our staff from being biased or involved in political parties or advocacy organisations.

3. Employee Hand Book – This is given to all employees once they join in, in this also on page no 4, Point named - Code of Conduct, point 2 and 3 clearly state that employees can not have any political associations, they cannot give in any biased fact checks also. 

All the above 3 documents are signed by the employee. Apart from this during the whole recruitment process several times it is reiterated that any employee of Fact Crescendo cannot have any involvement with Political Parties or Advocacy Organisations. They are told that all their work at Fact Crescendo has to be unbiased and true.

Please also find the link to our Nonpartisanship Policy mentioned in our Code of Principles which clearly underlines / states Fact Crescendo's policies as an organization. 

https://factcrescendo.com/code-of-principles/

We have also attached a copy of our Code Of principles for your reference. 

Files Attached
picture_as_pdf Nita A Emplyee Handb... (6 MB) picture_as_pdf Nita A Appointment L... (2 MB) picture_as_pdf Nita A Offer Letter.... (1 MB) picture_as_pdf Fact Crescendo Code... (99 KB)
Kanchan Kaur Assessor
22-Sep-2019 (8 months ago)

The applicant has clearly elucidated policies on preventing staff from involvement in advocacy. It has produced offer letters, employment contracts and appointment documents to that effect.


done_all 2b marked as Fully compliant by Kanchan Kaur.

Section 3: Transparency of Sources

Criterion 3a
Sources Policy
Please share a brief and public explanation (500 words max) of how sources are provided in enough detail that readers could replicate the fact check. If you have a public policy on how you find and use sources for your fact-checking, it should be shared here.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Please find below the detailed description of the methodology we use, this gives all readers enough data to replicate the fact check. 

You can find it here: https://factcrescendo.com/methodology-2/ 

Also, you can know more about Our Methodology by reading the part: Transparency of Methodology in our Code Of Principles.

To ensure we comply with this aspect we publish articles under 3 core headers:

1. Narrative in Social Media

2. Our Fact Check which includes our research with factual evidences.

3. Conclusion which in a distinct box lines out the claim title, name of the fact-checker and the result. So that our readers can easily at one look know the result of the fact-check. 

This is done for making it easier for readers to understand the “What,” “Who,” “When,” “Where,” “Why” & “How” of any article we publish. We include where required and possible, links of images, tweets, web-page, source name, source designation, source profile etc from an online archive www.archive.is. All this is done so that readers can easily fact check by themselves the various links and images in an article (even if originals are removed). We believe in the principle of Transparency in Sources & Methodology and we will continuously strive to improve our website so that readers can easily verify our information and can readers have enough details so as to replicate our fact checks.

Please check the below articles for your reference:

Link 1: https://www.factcrescendo.com/fact-check-first-thermal-image-of-vikram-lander-released/

Link 2: https://www.factcrescendo.com/29-days-of-kashmir-shutdown-present-condition-of-people/

Link 3: https://www.factcrescendo.com/video-depicts-punjab-batala-blast/

Link 4: https://english.factcrescendo.com/2019/09/03/fact-check-jawaharlal-nehru-is-the-step-brother-of-sheikh-omar-abdullah-and-mohammad-jinnah/

Link 5: https://english.factcrescendo.com/2019/08/27/independence-day-celebration-in-london/


Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant clearly references key sources. Most of these sources can be verified and readers can replicate the fact check themselves.


done_all 3a marked as Fully compliant by Kanchan Kaur.

Section 4: Transparency of Funding & Organization

Criterion 4a
Funding Sources
Evidence required: Please link to the section where you publicly list your sources of funding (including, if they exist, any rules around which types of funding you do or don't accept), or a statement on ownership if you are the branch of an established media organization or research institution.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

To know about our Funding Sources please visit

https://factcrescendo.com/code-of-principles/ 

Please read the part: Transparency of Funding & Organisation in our Code Of Principles.

FactCrescendo is a part of Crescendo Transcription Private limited. Which has 2 Founders cum Directors Vinod Rathi and Rakhi Rathi and has been self-funded by the founders. Please find attached Audited Financial returns of Crescendo Transcription Private Limited which enlists all the commercial welfare. On page 10 you can clearly see the name of the 2 directors and the share holding percentage.

Files Attached
picture_as_pdf CTPl Returns Year En... (7 MB)
Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant lists its owner company and offers details on its funding. It has also attached its audited financial statement for the previous year. 


done_all 4a marked as Fully compliant by Kanchan Kaur.

Criterion 4b
Staff
Evidence required: Please link to the section detailing all authors and key actors behind your fact-checking project with their biographies. You can also list the name and bios of the members of the editorial board, pool of experts, advisory board, etc. if your organization has those.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Please find the details of all our team members at Fact Crescendo. We have listed the profiles including the biographies of all authors and key actors on the about us page of our website.. 

https://www.factcrescendo.com/aboutus/

Please read “OUR TEAM” section on ‘ABOUT US’ page.

Kanchan Kaur Assessor
22-Sep-2019 (8 months ago)

The names of the key actors—senior management, as well as editorial board and staff—are clearly listed and their bios and roles clearly stated in the About Us section of the website.


done_all 4b marked as Fully compliant by Kanchan Kaur.

Criterion 4c
Contact
Evidence required: Please link to the section where readers can get in touch with the organization.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Readers can contact us or submit claim/news or even correction requests to us through these channels:

1. Comment Form in each post we publish on our website is provided at the end of the fact-check and at the start of each story there is a "Leave a comment" icon.  

2. Contact Us Form in our 'Contact Us' Page.

3. 'Submit For Fact Check' Page.

4. Email us at info@factcrescendo.com 

5. Fact Checking Hotline: We have a Fact Crescendo WhatsApp number +91- +91-9049044263.

6. Readers are invited to forward a new story or a message on various Fact Crescendo social media handles, that they would like to get fact-checked or corrected.

Our Social Media handles are listed on our website and are as below

Facebook: https://www.facebook.com/CrescendoFactCheck/

Twitter: https://twitter.com/FactCrescendo

Youtube: https://www.youtube.com/channel/UCPhvZQreCvgcLCCr80jVM7A

Instagram: https://www.instagram.com/factcrescendo/

LinkedIn: https://www.linkedin.com/company/factcrescendo/

Overall, any reader can contact Fact Crescendo from multiple contact channels.

Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant clearly invites readers to reach out through various media. 


done_all 4c marked as Fully compliant by Kanchan Kaur.

Section 5: Transparency of Methodology

Criterion 5a
Detailed Methodology
Evidence required: Please link to a section or article detailing the steps you follow for your fact-checking work.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

You can read in details about our methodology below

https://factcrescendo.com/code-of-principles/

Please read the part : Transparency of Methodology in our Code Of Principles.

We follow all the policies, procedures and methodologies meticulously.

Some good articles which showcase our methodology and the detailed steps we follow for our fact-checking work are as below:


Link 1: https://www.factcrescendo.com/is-election-commission-of-india-promoting-modi-on-their-website/

Example 1: During General Elections 2019 a website was being displayed live by some users on social media platforms stating it as election commission of India’s website running advertisements of the current government.

A frame of the live video displayed the name of the website as www.elections.in

We searched online for the election commission of India website and found that the original election commission of India website url is www.eci.gov.in

Post this we looked for the ownership details of both the websites and found that the url www.elections.in is owned by "Compare Info base Limited" with its IP location in Singapore However www.eci.gov.in is owned by NIC Net India with its IP location in Delhi

We did a simple comparison based on our findings so that the users can easily understand or replicate this fact check by themselves.


Link 2: https://www.factcrescendo.com/statue-of-lord-ram-and-sita-found-at-iraq/

Example 2: Ancient idols of Lord Shri Ram and Sitaji found at a digging site in Iraq.

Various social media users shared an image of idols found at a digging site claiming it to be from Iraq.

On reverse image search of that image we got some news articles stating that idols were found at Jilinga village in Khunti district – Jharkhand, India, but we still needed more evidences to prove the image origin, we searched for Jilinga village on Google and found the official website of Khunti district Jharkhand, on village information section we got details that Bhindara village is the panchayat of Jilinga and this is a remote tribal village approximately 2.6 kms inside the jungle. We shared the google map location for the same.

Post the online investigation we contacted Khunti Block Police station where Sub Inspector Mr. Sankar confirmed the incidence to be of Jilinga village and the same was confirmed by Jilinga Block Development Officer Mrs. Sumitra Minz when contacted.

Our investigation led us to the villagers of Jilinga who was present at the time of this digging; he confirmed the incidence while identifying himself in the picture. 



Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant’s methodology is clearly explained. 


done_all 5a marked as Fully compliant by Kanchan Kaur.

Criterion 5b
Claim submissions
Evidence required: Please link to the page or process through which readers can submit claims to fact-check. If you do not allow this, please briefly explain why.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

Please find below the link through which readers can submit claims to fact-check.

https://factcrescendo.com/factcheck/

Fact Crescendo website provides statistics on the frequency of reader-submitted fact checks. We have put up a counter displaying “Total Number of Reader Submitted Fact Checks”, this counter has been included in the “Submit For Fact Check”. 

Also find a screen shot which is displayed on our HOMEPAGE https://www.factcrescendo.com/ wherein we invite people to verify images and videos they receive on their WhatsApp and Telegram. 

Files Attached
Inviting People to s... (65 KB)
Kanchan Kaur Assessor
22-Sep-2019 (8 months ago)

The applicant’s website has a clear tab that calls for fact-checks to be submitted. It also a running ‘meter’ of sorts that shows how many reader-submitted fact checks are published.


done_all 5b marked as Fully compliant by Kanchan Kaur.

Section 6: Open & Honest Corrections Policy

Criterion 6a
Corrections policy
Evidence required: Please link to the page with your policy to address corrections. If it is not public, please share your organization's handbook.

FactCrescendo
03-Sep-2019 (8 months ago) Updated: 8 months ago

We have an open policy to address corrections. We are always open towards constructive feedback and accept corrections and apply them to better our standards.

You can see the detailed policy here: https://factcrescendo.com/correction-submission-policy/

To comply better we list all article corrections and clarifications which we have done so far on a public page named “Correction Page”, for readers to view and read. This correction list contains all articles, which have been corrected by Fact Crescendo Team, post publication due reader requests or through due diligence at our end. We have put the details of the original mistake and how we corrected it.

Link: https://factcrescendo.com/correction-page/

Link: https://factcrescendo.com/the-truth-behind-needle-jabbing-video/

Also in our correction policy we have put a time-frame of 10 days maximum for the correction process and article re-submission process to take place.

Link: https://factcrescendo.com/wp-content/uploads/2018/09/FC-CORRECTION-SUBMISSION-POLICY.pdf

Kanchan Kaur Assessor
22-Sep-2019 (8 months ago) Updated: 8 months ago

The applicant’s website clearly indicates how mistakes are corrected and in what time frame. It also publishes corrections. 


done_all 6a marked as Fully compliant by Kanchan Kaur.

Criterion 6b
Examples of corrections
Evidence required: Please provide two examples of a correction made, or correction requests handled, in the past year.

Kanchan Kaur Assessor
22-Sep-2019 (8 months ago)

The applicant has provided two examples of corrections carried out on request from readers. It has been very clear and elaborate in its explanations. Corrections are listed on a public page and are carried out in accordance with their stated policy.


done_all 6b marked as Fully compliant by Kanchan Kaur.